Streamline your marketing with AI technology

Posted by: Better Business Bureau Serving Greater Cleveland on Wednesday, June 25, 2025

 

Artificial Intelligence can help collect information about your customers, suggest products and services for their needs, and find the best messaging to help you make a sale.

AI can be used in many aspects of your business, but starting in marketing may be the easiest. You can learn, test your ideas, and find what things work best for your business.

How to incorporate AI into your business?

  1. Content marketing.
  • AI insights can help you understand what content is most effective. It can assist you in determining the best length for articles, as well as where (platform) and when (time of day) it will be most effective.
  1. Email marketing.
  • AI can improve your email marketing open rates, click-through rates, and overall ROI. AI-powered tools can use data from your business to optimize scheduling, personalize messages, and get your emails past spam filters.
  1. Personalized messaging.
  • AI can use a combination of algorithms, datasets, and machine learning to predict customers’ future behavior. This means AI can identify products or services your customers might be interested in, and when they would be most likely to make a purchase.
  1. Enhanced customer support.
  • AI-powered chatbots can answer FAQ’s 24/7, helping businesses improve response time, reduce manual workload, and keep customers happy even outside of business hours.
  1. Social media marketing.
  • AI algorithms can sort through millions of data points to help you understand your customers and build a more effective social media strategy. Additionally, AI can help you create more compelling communications and even identify the best influencers or businesses to partner with.
  1. Improved data management.
  • AI is all about the data. AI-powered tools can automate data entry and storage, as well as determine whether data is valid, usable, or relevant to your business.

 


For more information, check out BBB’s BizHQ. Contact your Better Business Bureau by calling 216.241.7678 or emailing info@cleveland.bbb.org. Interested in becoming BBB Accredited? Find out how you can apply for BBB Accreditation.

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