Generative AI is rapidly changing how businesses operate

Ninety-seven percent of organizations recognize the impact of generative AI, yet only 31% have invested time and/or funds in it. This is partly because some organizations are struggling to figure out how and where to start and are spending too much time trying to identify the perfect use cases that will drive competitive advantage or are contemplating unnecessarily complicated technology solutions, such as fine tuning their own LLM, that will quickly become obsolete. We believe the safer, faster, and more effective approach is to get off the shelf Generative AI tools into the hands of the workforce to complete everyday tasks faster, such as drafting emails, summarizing meetings and searching for information.  Get your workforce exercising the Generative AI muscle and they will help you discover how Generative AI tools can be extended to drive competitive advantage.

Unraveling the Mystery: What is Generative AI?

Generative AI is rapidly changing how businesses operate, offering unprecedented capabilities to automate and enhance creative processes. This technology enables machines to understand and generate content, whether it's text, images, or even code, with a level of fluency and sophistication that closely mimics human creativity.

Despite the clear benefits of generative AI, a significant gap exists between recognition and investment. Many organizations hesitate to invest due to a lack of clarity on how to start and integrate these tools. Concerns about choosing the right applications and the fear of rapid obsolescence with the ever-evolving AI landscape contribute to this underinvestment. Additionally, companies wrestle with the complexity of technology solutions that may seem daunting and resource-intensive.

The need for a robust framework acts to compound the hesitancy, ensuring data security and governance. If sensitive information is not properly protected, it could be compromised, resulting in significant trust and credibility issues. Organizations may be deterred from taking the first step towards AI integration due to the potential risks.

Safer, Faster, More Effective Approach to Generative

Integrating generative AI into daily tasks is a great way to get your organization started down the path of adopting Generative AI for competitive advantage.  By automating routine activities, such as drafting emails, summarizing meetings, or streamlining data searches, employees can free up valuable time to focus on higher-level functions. This initial adoption phase allows the workforce to gain familiarity with AI tools, lowering resistance and anxiety associated with new technologies.

As proficiency grows, employees naturally discover innovative ways to apply AI to their specific roles, uncovering use cases that can lead to significant efficiency gains and competitive advantages. This organic growth in application also enables companies to identify and implement AI-driven solutions that are most relevant to their unique business needs. Starting with everyday tasks for AI integration is both a practical and effective method for organizations to begin realizing the benefits of generative AI.

Laying the Groundwork: Essential Steps Before AI Deployment

Data security is a critical concern that must be addressed before deploying generative AI tools within an organization. The risk of sensitive information being inadvertently exposed by AI systems is real and can have severe consequences. It is imperative to establish robust data governance and security protocols to protect against such breaches.

This involves not only technical solutions like access controls and encryption but also comprehensive training for employees on data handling procedures. Organizations must ensure that the AI tools they use comply with industry standards and regulations regarding data protection. By prioritizing data security, businesses can build a secure foundation for AI integration, fostering trust among stakeholders and preventing potentially damaging data leaks. The goal is to create a secure environment where AI can be used confidently to drive business growth and innovation.

Free Generative AI Playbook for COSE members

MorelandConnect developed a Generative AI Implementation Playbook with detailed work plans, workshop agendas, reference and training materials to get your organization started.  The playbook will guide businesses step-by-step through a pilot project to deploy Generative AI tools effectively. We are providing this playbook free of charge for COSE members to help small and medium sized business get started leveraging Generative AI for their businesses.

Generative AI Implementation Playbook by MorelandConnect

Paul Frank began his career with Accenture, where he cultivated a strong work ethic, a commitment to integrity, and a dedication to customer success. Presently, he holds the position of Chief Revenue Officer at Moreland Connect.

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